have a lot of medical problems and frequently stay in London for my consultations and have used many of London's smaller hotels - this one being far superior to any I have been in. I am very particular about cleanliness and am very difficult to please. When entering the hotel there was (a rather cute) man on the door to let us in and took our bags up to the room, the lobby and reception area was spotless.
The receptionists were very friendly and polite, lovely girls, makes a change from the usual sullen faced people I have encountered in other hotels - they really aimed to please. The room wasn't huge but average for London standards. The hallways had white fluffy carpet which was spotless not a stain in sight. The bedroom was clean and neat - the TV had "Welcome Miss Lewis" on the screen and there was a fully stocked minibar.
The bathroom had products by The White Company in - very luxurious.